Thank you for choosing Eversys UK (“we,” “our,” “us”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information. By accessing our website shop.eversysuk.com and using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number.
Account Information: Username, password, purchase history.
Payment Information: Payment card details, billing address.
Communication Data: Correspondence, communication preferences.
Technical Data: IP address, browser type, device information.
Usage Data: Website usage, interaction with our services.
Marketing and Communication Data: Subscription preferences, interaction with marketing materials.

2. How We Use Your Information

We use your personal information for the following purposes:

Fulfillment of Orders: To process and deliver your orders and manage your account.
Customer Support: To provide assistance and support regarding your purchases.
Marketing: To send you relevant offers, promotions, and updates (with your consent where required).
Legal Obligations: To comply with legal obligations and regulatory requirements.
Legitimate Interests: To pursue our legitimate interests, such as improving our services and preventing fraud.

3. Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

Performance of a Contract: To fulfill our contractual obligations to you.
Consent: When you provide explicit consent for specific purposes.
Legal Obligations: To comply with applicable laws and regulations.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the following rights concerning your personal information:

Access: Request access to your personal information and information about how it is processed.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request erasure of your personal information under certain conditions.
Restriction: Request restriction of processing under certain circumstances.
Data Portability: Request a copy of your personal information in a commonly used format.
Object: Object to the processing of your personal information in certain situations.
Withdrawal of Consent: If processing is based on your consent, you have the right to withdraw consent at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. International Transfers

Your personal information may be transferred to, stored, and processed in countries outside of the United Kingdom and the European Economic Area (EEA). We will ensure appropriate safeguards are in place to protect your information.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For more information, please refer to our Cookie Policy section.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or your personal information, please contact our Data Protection Officer at shop@eversysuk.com.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website.